Toll Free: 855-nex-Matr ix, Phone: 208-697-5808

Partner Services

Custom Phone “On Hold” Solution

Custom PBX Messaging and Music-On Hold Options

nexMatrix Telecom Offers Custom Phone “On Hold” Solution To Our Reseller Channel

nexMatrix has partnered with The OnHold Experience, a leader in professionally produced, “On Hold” music message programs.

YOU CAN NOW OFFER A CUSTOM PHONE “ON HOLD” SOLUTION TO YOUR EXISTING CLIENTS AND NEW PROSPECTS

• Offer a professional “on hold” music/messaging solution that will complement your positioning as a total communications provider
• Be more competitive and profitable with this value-added service
• Add incremental monthly residual revenue with no effort

SIX MONTH CUSTOM “ON HOLD” MUSIC/MESSAGE CAMPAIGN OFFERED AT NO COST TO YOUR CUSTOMER BASE AS THE FIRST STEP

Each of your customers can receive six months of The OnHold Experience at no cost.
At the end of the six month test drive, your customer can choose to continue with the custom On Hold solution or opt out and revert to default music only. The OnHold Experience offers a month to month service plan (no leasing, no long term obligations) that includes production updates when needed. The continuation agreement is a true month to month agreement; only the 1st month and the last 30 days will be collected to get started. The end user can cancel at any time with 30 days notice (no risk).

If, after the six months, the client does not want to continue with the custom On Hold campaign, we will load the default music only.

THE ONHOLD EXPERIENCE WILL DO ALL THE WORK

Once a lead is turned over to The OnHold Experience, they will contact your customer and implement the program. All service and follow up will be performed by The OnHold Experience.

FREE CUSTOM ON HOLD SERVICE OFFERED FOR YOUR BUSINESS!

The OnHold Experience will provide free On Hold service with your commitment to the program. One On Hold spot will promote the free six month offering to the end user. The remainder of the broadcast will be customized for your business. An annual update will be provided at no cost, if needed.

A minimum of two new conversions per year will be needed in subsequent years to keep the free service in place.

SUPPORT FROM THE ONHOLD EXPERIENCE

Contemporary SIP Cordless Phone

• Professionally printed brochure that can be handed to prospects or emailed as a PDF
• Introduction, consultation, script writing and follow up on script approval and implementation with each account
• Account “progress reports” will be provided
• Account management including billing and collections
• Commission spreadsheet mailed quarterly with your commission check

REVENUE SHARING AGREEMENT

• Initial Six Months – No charge; all costs absorbed by The OnHold Experience

COMMISSION WITH CONVERSION

• 10% of the gross retail per month

AUTO ATTENDANT SOLUTIONS

If needed, The OnHold Experience will charge $50 per voice prompt ($50 per .wav file with a $100 minimum)

INTERESTED IN LEARNING MORE?

Contact The OnHold Experience and mention the “nexMatrix Telecom Profit Building Program.”

CUSTOM PBX MESSAGING AND MUSIC-ON HOLD OPTIONS

Auto-Attendant (IVR) and ACD Queue Messages

Allison Smith is one of the most recognizable professional voice talents in the world, and nexMatrix makes it incredibly easy to install her custom work on your Protel LTS premise PBX or Protelity LTS hosted PBX. You can call our main number at 855-639-6287 to hear her voice in action, or visit her website www.theivrvoice.com. Make sure you tell Allison that you are a nexMatrix Telecom customer!

Custom Messaging on Hold

nexMatrix reseller partners are invited to take advantage of a great offer from our partners at The On Hold Experience. They will produce a custom on-hold message for you for no charge, and they will take care of installing it and revising it on an ongoing basis to keep it updated, fresh and seasonal. You can hear examples of their work at http://theonholdexperience.com/demos.php Call our sales department at 855-639-6287 and ask your sales rep to put you on hold so you can hear what they’ve created for us.

Licensed, Royalty-free Hold Music

Did you know that it is a violation of the law to use commercial music tracks for your PBX hold music without paying a licensing fee? Avoid the potential for costly fines and possible prosecution by selecting hold music from Audioblocks. Just visit www.audioblocks.com/royalty-free-audio/music , pick from one of the hundreds of available music tracks, and let your nexMatrix sales rep know which one you want. For a $25 one-time fee, you will be licensed to use that music forever!