Toll Free: 855-nex-Matr ix, Phone: 208-697-5808

nexMatrix Telecom Privacy Policy

Updated May 2013

nexMatrix Telecom Privacy PolicyThis nexMatrix Telecom Privacy Policy covers nexMatrix Telecom, Inc.’s treatment of personally identifiable information that we collect when you are on our site, and when you use all of our services. This policy also covers nexMatrix Telecom, Inc.’s treatment of any personally identifiable information that our business partners share with nexMatrix Telecom, Inc.. nexMatrix Telecom, Inc. takes your privacy seriously. Please read the following to learn more about our privacy policy. As a provider of solutions at nexMatrix Telecom, Inc., we want you to feel comfortable searching and exchanging information on our site. We realize the importance of feeling safe online and are fully committed to ensuring that your privacy is respected and protected. You are, of course, free to use the majority of our site without providing any personal information. The nexMatrix Telecom, Inc. site is defined as all English-language, United States based web sites, web pages and channels owned, controlled and/or operated by nexMatrix Telecom, Inc., specifically including but not limited to nexMatrix Telecom, Inc. search engine, the auction, classified ads, message boards, Polls, banner exchanges, and stock trading.

SIP Trunks and Hosted PBXprivacy

nexMatrix values your business and respects our customers’ right to privacy. Under state and federal law, you have a right, and nexMatrix has a duty, to protect the confidentiality of your Customer Proprietary Network Information (“CPNI”). CPNI is information about the quantity, technical configuration, type, destination, location, usage, and billing of your nexMatrix service. nexMatrix will not use or disclose your CPNI except as permitted or required by federal statute (47 U.S.C.§ 222) and applicable FCC regulations (47 CFR §§ 64.2001 – 64.2009). We will use your CPNI only to provide nexMatrix services to you or to suggest other nexMatrix communications-related services tailored to your needs. These protections apply automatically, and you do not need to take any action in order to benefit from them.

Further options:

As a nexMatrix customer, you have the right to impose additional restrictions on nexMatrix’s use of your CPNI by “opting out.” If you opt out, nexMatrix cannot use your CPNI to market additional services to you. Opting out will not affect the provision of any nexMatrix service to which you already subscribe, but it may prevent you from receiving certain information about additional services from nexMatrix. If we do not hear from you within 30 days after you first sign up for nexMatrix service, we will assume you do not wish to opt out. However, you can choose to opt out at any time. Your decision whether or not to opt-out will remain in effect until you change it. In order to opt out, please notify nexMatrix in writing at 1317 3rd Street South, Nampa, ID 83651 Attn: Customer Service, and provide the following information: (1) Customer name, (2) Service billing address, (3) telephone number including area code, and (4) service account number/know as trunk group number also. Removing consent will not affect your current Service.


nexMatrix Telecom, Inc. and it’s websites and those Divisions of nexMatrix does not collect any personally identifiable information about you (such as your name or street address) unless you provide it to us. In the event nexMatrix. requests or makes available a means for you to provide personally identifiable information, it will provide notice of the use nexMatrix. will make for such information and whether such information may be transmitted to certain categories of third parties. nexMatrix. will not use any personally identifiable information you provide for any other purpose without your permission except as may be required pursuant to law or regulation, as is necessary to investigate, identify, contact or bring legal action against a person or entity who may be violating the Terms of Use, or who may be causing injury to, or interfering with, other users of the Website, or other third parties who may be harmed by such activities. In the event that, or all or part of the assets of nexMatrix, are acquired by a third party, personally identifiable user information may be included in the transferred assets.

nexMatrix may provide registration forms that relate to the services it offers. The forms require users to give us accurate contact information (like name and e-mail address.) Such personally identifiable information shall be used by nexMatrix for the purpose of interacting with you regarding your use of our services and those of our Divisions. In the forms, some of the personal information data fields will offer you an election to make a data item public. If you agree, we will allow “whois”-like applications to look up the data. In the event you wish to correct, update or amend any information you have provided to nexMatrix.

Please note, any information you post in any online forum or chat room will be made available to other users and you should not post any information you do not wish to make public.


nexMatrix uses commercially reasonable measures, including a 256 bit encryption on it’s portal to protect personally identifiable information about you from unauthorized access by third parties and to protect against loss, misuse or alteration of information under the control of nexMatrix.


This Privacy Policy does not apply on third party websites linked to through nexMatrix. Please be sure to check the privacy policies of any third party websites before use.


Depending on features you select and use, information is gathered in different means. The actual information entered into the Search Engine, Banner Exchange, Classified Ads, and Auctions are much different than the use of cookies used in other areas. In order to use many of nexMatrix Telecom, Inc.’s features, tools and services, we ask you to register to become a member. During this member registration process, we will ask you for personally identifiable information such as your name, email address, zip code, gender, age, member name and password. In addition, you may choose to provide us with additional information, including: your mailing address, household income, education, marital status and employment status. nexMatrix Telecom, Inc. uses the information it gathers for several purposes, such as to understand more about our audience’s interests, to communicate with you and to give you a better experience when visiting us by providing better content and services.


The use of cookies interact with the services and tools that reside there, nexMatrix Telecom, Inc. and third parties that we have contracted with may collect information on your actions. This type of information is generally collected from two sources. One is from the server log files and the other is from cookies. Our site uses a feature of your browser to set a “cookie” on your computer. Cookies are small packets of information that a site’s computer stores on your computer. The nexMatrix Telecom, Inc. site can then read the cookies whenever you visit the our websites. We use cookies to to deliver content specific to your interests, to track the pages you’ve visited and to make sure you don’t see the same ads repeatedly. If you choose to reject cookies you may be unable to use those nexMatrix Telecom, Inc. services that require registration in order to participate or will have to reregister each time you visit the specific function within nexMatrix Telecom, Inc.


nexMatrix Telecom, Inc. runs various public forums such as chat rooms and message boards. Please remember that any information you disclose in these public forum areas becomes public information and is immediately accessible on the nexMatrix Telecom, Inc., so it is important for you to exercise discretion and appropriate caution when deciding to reveal personal information in these areas.


Our surveys and polls ask for opinions on various issues. Occasionally, we may request demographic information (like zip code, age or gender). Most information obtained through surveys and polls is aggregated and used internally or shared with advertisers, partners and visitors only in the aggregated form. Such personally identifiable information is never provided to third parties without your consent.


You will only receive mailings unrelated to our services if you explicitly request them from us. We will not send you mailings relating to you unless you agree, and each message will provide you an option to unsubscribe


If you have questions or suggestions complete a feedback form or contact us.